REFUND POLICY

A legal disclaimer

The information on this page describes the refund and payment policies of DC&C Web Solutions. This is not legal advice. We recommend consulting a legal professional if you have specific questions about your rights. By purchasing any service from DC&C Web Solutions, you agree to the refund policy outlined below.

Refund Policy - the basics

DC&C Web Solutions operates on a deposit-based payment structure. A 50% deposit is required before any project work begins. This deposit is non-refundable once work has commenced, as it covers the time, planning, and resources allocated to your project.

The remaining 50% is due upon project completion, before your website is launched or transferred. If a client cancels the project after work has begun, the deposit is forfeited. If DC&C Web Solutions cancels the project for any reason on our end, a full refund of the deposit will be issued.

Monthly Management Plan payments are non-refundable once a billing cycle has begun. Cancellation of the monthly plan takes effect at the end of the current billing period.

Exceptions & disputes

Refunds will not be issued for completed work, published websites, or services already rendered. If you are unsatisfied with the work delivered, please contact us at dccwebsolutions@gmail.com within 7 days of delivery and we will work to resolve the issue through revisions within the original project scope.

DC&C Web Solutions does not offer refunds based on business results, website traffic, or outcomes that depend on factors outside our control. All refund requests are reviewed on a case-by-case basis.

For any billing disputes or questions about charges, contact us directly before initiating a chargeback. Chargebacks filed without prior contact may result in suspension of services.

Effective Date: March 2026 | Contact: dccwebsolutions@gmail.com